Neon Vegas Casino – Review

Neon Vegas - Bonus, Promos, and Free Spins

1 out of 5 stars

We analyzed first deposit bonuses across the board to find the top value for new players.

Using Theoretical Bonus Value (TBV), we compute the average return on first deposits once wagering is done, across the entire allowed deposit range.

Below are Neon Vegas’s results.

For a $100 first deposit, the welcome bonus at Neon Vegas carries such heavy wagering that it scored a negative Theoretical Bonus Value (TBV). Our calculation puts Neon Vegas’s welcome bonus at -$155.04 in value.

• MetaSpins Casino: If maxed-out bonus value is your priority, they were our top pick.
• Blindluck Casino: If you prefer to start small, they took the top spot in our $100 first-deposit bonus test.

Neon Vegas – Live Chat and Email Customer Support

2.5 out of 5 stars

Customer support is a big deal for online casino players, though many skip over it. It’s important your casino answers fast and doesn’t fail you when you need help. Measuring customer service across 166 casinos is tricky.

Our team tests and ranks customer service at every site to help you feel secure before gambling.

Neon Vegas - Slots and Other Casino Games

2.5 out of 5 stars

People who play online usually want a mix of games—repeating one slot gets boring. Most people can’t realistically sample every casino’s games to see which site stands out.

To judge the range, we checked Neon Vegas for volume and variety across sports betting, live dealer games, slots, blackjack, and roulette.

Continue to the next section to see Neon Vegas’s game library score.

How large and diverse is Neon Vegas casino’s game library?

Expect a big mix of game types at Neon Vegas. The game types we saw during testing were: live casino.

With a diverse set of games and 3,882 in total, Neon Vegas earned 126th in our 166-casino test.

Our results show Neon Vegas among the worst sites for game variety and lineup depth. Neon Vegas clocks in at 3,882 games—nowhere near SpinsUP Casino’s 17,507.

Neon Vegas - Website Speed and UX

1 out of 5 stars

When you’re betting online, a laggy site is the worst. It’s hard to tell whether one online casino loads faster or slower than the rest. We recorded load speeds at each casino and ranked the sites so you know which ones are sluggish.

How Fast is Neon Vegas?

Neon Vegas was one of the worst-performing online casinos in our online casino page load speed test. It clocked 13.4 seconds on average, which is significantly below the 4.0 seconds average.

To avoid any potential headaches from delayed load times while gambling, you may want to consider playing at an online casino that finished higher in our page load speed test.

Neon Vegas - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

We looked at every site’s promos, factoring in no-deposit credits and first-deposit bonuses. Because casinos cap bonuses at different amounts, we standardized on a $100 first deposit for testing.

With TBV, we change the metrics and playthrough assumptions to match the bonus being analyzed. TBV100 models a $100 deposit case, whereas TBVMAX models the maximum allowed deposit case.

Here’s a quick view of Neon Vegas’s bonus and promotion outcomes.

As a new player at Neon Vegas, you won’t receive a No Deposit Bonus.

• First Deposit Bonus Type: Match + Freespins
• Minimum Deposit Amount: 25
• Theoretical Bonus Value for a $100 First Deposit: -$155.04
• TBV100 First Deposit Rank: 122nd out of 166
• TBV100 First Deposit Stars: 1 out of 5 stars

• Number of Bonus Spins: 100
• Max RTP of Bonus Spins: 96.58 %
• Wagering Requirement of Bonus Spins: 50 x
• Theoretical Value of Bonus Spins (TBVBS): -$10.24

Our complete overview of Neon Vegas’s welcome bonus factors in Neon Vegas’s no deposit bonus, a $100 first deposit bonus, and any free spins.

Neon Vegas did not have an active welcome bonus offer when we last tested.

Customer Support Test

We confirmed the availability of email, phone, and live chat and measured how long agents are active. Our scoring and rankings translate this data into an easy comparison of support quality.

Below are Neon Vegas's results for our customer service test as well as its overall ranking relative to all other online casinos tested.

• There isn’t an active support phone line at Neon Vegas.
• Live Chat Support: 98 hours a week
• Email Support: [email protected]

For Neon Vegas, we evaluated phone, email, and live chat availability and the length of coverage when ranking it versus peers.

• Customer Support Rank: 29th out of 166
• Customer Support Stars: 2.5 out of 5 stars

Game selection Test

In our game selection test, we tallied the total number of games and the categories each casino offers—slots, poker, roulette, live betting, and more.

Looking at breadth plus depth lets us identify which online casino has the best game selection.

Below is Neon Vegas’s placement in our game selection test and how it compares with each casino in our study.

• Total Number of Casino Games: 3,882
• Total Number of Game Types: 1 - live casino
• Casino Game Selection Ranking: 126th out of 166
• Casino Game Selection Stars: 2.5 out of 5 stars

Online Casino Speed Test

We measured page speed by timing several important pages at each site and averaging them.

By taking an average of the page load speeds for several important pages (homepage, slots page, support page), we can get a good idea of how quickly Neon Vegas loads.

Averaging load times for the homepage, slots, and promotions pages gives a clear read on Neon Vegas’s overall speed.

• Average Load Time: 13.4 seconds
• Online Casino Speed Ranking: 59th out of 166
• Online Casino Speed Stars: 1 out of 5 stars

Online Casino Total Ranking Test

We calculated Neon Vegas’s overall ranking by weighting its scores and star ratings across the tests.

Below you can see Neon Vegas’s overall results and how they compare to the wider online casino market. Combining Neon Vegas’s scores gives us a clean comparison with other casinos to figure out which one is best.

• Bonus and Promotions: 123rd out of 166
• Customer Support: 29th out of 166
• Game Selection: 126th out of 166
• Casino Speed: 59th out of 166
• Ranking compared to other online casinos: 124th out of 166

Stars based on Neon Vegas’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 2.5 out of 5 stars
• Game Selection: 2.5 out of 5 stars
• Casino Speed: 1 out of 5 stars
• Average: 1.8 out of 5 stars

We set Neon Vegas’s overall rank by giving equal weight to stars and points. When scores are even, points are our final tiebreak to find the best casino.

In our full list, Neon Vegas sits at 124th out of 166 tested online casinos.